Reference

How pokus77 Handles Your Personal Information

Your account data — including your registered details, wallet transactions via DANA, OVO, or GoPay, and session activity — is handled with care and stored securely.

Encrypted account storageDANA, OVO & GoPay transaction privacyYour right to access and delete dataAvailable where local law permits

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is stored, want to request a correction, or need to ask about deletion, our support team handles privacy requests directly. Reach us through any of the channels below — we handle data queries separately from general account support to make sure your request reaches the right team.

Team online

Live Chat

Open the chat widget from your account dashboard. Available around the clock for account and privacy queries, including wallet data questions tied to DANA, OVO, or GoPay.

Email Support

Send your privacy request to our support address listed in your account settings. Include your registered contact detail so we can verify your identity before processing any data change.

Account Settings

Some data corrections — like updating your contact number or linked e-wallet — can be made directly inside your account profile without contacting support first.

What We Collect and Why It Matters

pokus77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, device identifiers, and payment references tied to your DANA, OVO, or GoPay wallet. We do not

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sell your personal data to third parties. Transaction records are retained for the period required by applicable regulations in your region — after which they are deleted or anonymised. Cookies and session data help us remember your login state and preferred language so you do not
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need to re-enter details on every visit from your mobile. If you access the platform from Yogyakarta or anywhere else in Indonesia, the same data standards apply. Our data practices are subject to local law, and access to certain features depends on whether they are permitted
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in your eligible region. You may request a copy of your stored data or ask us to correct inaccurate details by contacting our support team directly — we aim to respond within a reasonable timeframe and will confirm receipt of every request.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are the two things we keep consistent across every account. Here is how we handle the four areas that matter most to you as an account holder.

Encryption & Storage

All account data is encrypted at rest and in transit. Your DANA, OVO, and GoPay payment references are stored using industry-standard encryption so they cannot be read if intercepted.

Cookies & Session Data

We use session cookies to keep you logged in across pages on mobile and desktop. You can clear these at any time through your browser settings; doing so will log you out of your current session.

Retention & Deletion

We keep your data only as long as required by applicable regulations. Once that period ends, records are deleted or anonymised. You can request early deletion by contacting support with your account details.

Access & Correction Requests

You have the right to request a copy of the data we hold on your account. Submit your request via live chat or email; we will verify your identity first, then provide or correct the relevant records.

Common Questions About Your Privacy on pokus77

These are the questions we hear most often from account holders about how their data is used, stored, and protected on pokus77.

We collect your name, contact details, device identifiers, and payment references linked to your DANA, OVO, or GoPay wallet. This is used solely to verify your identity and process transactions.

We do not sell your personal data. We may share limited information with payment processors like DANA, OVO, or GoPay only as needed to complete your transaction and comply with applicable regulations.

Retention periods follow applicable local regulations. Once the required period ends, your data is deleted or anonymised. You can request early deletion by contacting our support team directly.

Yes. Contact us via live chat or email with your registered account details. We will verify your identity first, then provide a summary of the data we hold on your account.

Reach out through live chat or the support email listed in your account settings. Include your registered contact detail so we can confirm your identity before making any changes.

Yes. Payment references are encrypted at rest and in transit. We store only the reference data needed to process and verify your transaction — not your full wallet credentials or PIN.

How pokus77 Handles Your Personal Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Account Data

Encryption & Storage

Cookies & Session Data

Retention & Deletion

Access & Correction Requests

Common Questions About Your Privacy on pokus77

01 What personal data does pokus77 collect when I open an account?

02 Does pokus77 share my data with third parties?

03 How long does pokus77 keep my account and transaction data?

04 Can I request a copy of the data pokus77 holds on me?

05 How do I ask pokus77 to correct or delete my personal information?

06 Are my DANA, OVO, and GoPay payment details stored securely?

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